The official mailbox can receive detailed technical or general issues with descriptions and screenshots. At the same time, it is convenient for clients to study the answers from the conversation, saving the information in a convenient format. Nowadays, we process messages arriving to us through the Eclipse Casino communication channels from the following table.
| General questions | help@eclipsecasino.com |
| Security queries | security@eclipsecasino.com |
| Phone number | +1 702 637 05 36 |
It is also necessary to avoid submitting the exact details twice or creating multiple requests for the same problem to help support staff resolve your issues without confusion.
Hotline
When calling the official support phone number, you must always be polite and describe the problem in as much detail as possible. Besides, the specialists clarify all the required information to initiate an investigation to maximize the speed of finding a solution. However, listen to every sentence of the agent until the end to understand all the incoming data correctly.
Live Chat
The chat window in the desktop and mobile versions of the platform is suitable for quickly resolving account issues or getting information on functionality. In addition, the agents aim to respond within a few minutes to begin the interaction. You can also use the chat at Eclipse Casino without distracting yourself from the game.
